Terms & Shipping Policy

Natural stone varies in colour, veining, pattern, translucency, inclusions and surface character. These variations make each watch unique and are not defects. Product photography is representative; the exact stone in the delivered watch will differ.

Natural stone can chip, crack or fracture if subjected to impact, pressure, rapid temperature change or improper handling. Such damage after delivery is not a manufacturing defect unless inspection confirms otherwise.

Silver and plated surfaces can develop fine scratches, patina, colour change or wear over time depending on skin chemistry, humidity, cosmetics and use. This is normal ageing. Avoid abrasive polishing compounds and harsh chemicals. Professional refinishing may alter edges, engravings and finish and should be undertaken only by an approved specialist.

The integrated bracelet is part of the watch design and is not intended to be replaced with a conventional strap. Size should be adjusted through the clasp mechanism only. Cutting, drilling, bending or unauthorised modification can cause permanent damage and void relevant warranty coverage.

Battery life varies with storage, age and use and is not guaranteed for the full warranty term. Replace a depleted battery promptly through a qualified watchmaker to reduce leakage risk. Battery replacement is routine maintenance unless premature failure is confirmed as a manufacturing defect.

Use the watch only within the water-resistance rating stated for the specific model. Water resistance is not a permanent condition. Avoid hot water, steam, saunas, sudden temperature changes and operating the crown when wet. Stone, metal and bracelet finishes should be dried with a soft cloth after incidental moisture.

Sapphire crystal is highly scratch resistant but not scratch-proof or impact-proof. Hard impacts can chip or break it.

Production quantity and numbering refer to the stated edition. Replacement cases, dials or components supplied during service may affect matching or appearance but will be documented where reasonably possible. Limited-edition status does not guarantee future resale value or investment appreciation.

Colours can appear different under various lighting and screens. Measurements are approximate and may vary within reasonable manufacturing tolerances.

Store the watch dry and separately from harder jewellery; avoid impact, magnets, chemicals, perfume and cosmetics; clean gently with a dry, soft, lint-free cloth; secure the crown; and arrange professional inspection if the watch receives a strong impact or shows condensation.